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  • Writer's pictureAlik

Mandatory Behavior

In order to increase the level of customer service and customer loyalty we do regular trainings and have some mandatory actions to be done in all stores.

Here are 4 mandatory behaviors:

  1. Bring min 3 boxes (exact requested, alternative style, different size)

  2. Show hand bag and Accessories

  3. Suggest Shoe Care

  4. Offer Club Apparel

#cisuae #cistraining #shoecare

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